Contact information

Contact Information for Derjeb

1. Company Information

  • Store Name: Derjeb

  • Business Address: 165 High Road, Dartford, DA2 7DP, United Kingdom

2. Customer Support Contact

If you need assistance with an order, product details, tracking a delivery, or initiating a return, you can reach our team through the following direct channels:

  • 📧 Email: williealderjeb555@gmail.com

  • 📞 Phone: 0113 244 8266

3. Customer Support Hours

Our customer care team is available during the following hours:

  • Monday to Friday: 9:00 AM – 6:00 PM (GMT/BST)

  • Saturday & Sunday: Closed

  • Note: Inquiries sent outside of business hours or on official UK bank holidays will be handled sequentially on the next working business day.

4. Response Time

We aim to address every customer inquiry as thoroughly and quickly as possible:

  • Within 24–48 business hours.

  • Please allow for slight delays during major promotional periods or holiday seasonal rushes.

5. Support Categories

Feel free to contact us at any time regarding:

  • Order updates, tracking details, and delivery milestones

  • Initiating a free return, cancellation, or refund request

  • Product technical specifications and stock availability

  • Checkout assistance or payment processing questions

  • Sharing general feedback or customer suggestions

6. Recommended Contact Method

For the most efficient service and to ensure accurate documentation of your request, we highly recommend reaching out via email:

  • 📧 Email: williealderjeb555@gmail.com

To help us resolve your issue quickly, please include:

  • Your full name

  • Your order number (if applicable)

  • A concise summary of your request or issue

7. Legal Business Information

Derjeb is operated under the following official contact credentials:

  • Address: 165 High Road, Dartford, DA2 7DP, United Kingdom

  • Email: williealderjeb555@gmail.com

  • Phone: 0113 244 8266